1. Overview

Hong Kong Origins Investment Limited is a professional cross-border medical device trade company incorporated in Hong Kong, specialising in the distribution of IVD medical devices for cervical cancer screening, women’s health diagnostics and related laboratory products.

We respect your privacy and are committed to protecting your personal information in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and other applicable data protection regulations.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information — name, company name, job title, email address and telephone number when you submit an enquiry via our contact form or email.
• Business information — organisation type, country / region, and the nature of your product or trade enquiry.
• Communication records — content of messages, emails and correspondence exchanged with our team.
• Technical data — IP address, browser type and version, pages visited, time and date of visit, and referring URLs, collected automatically via server logs and analytics tools.
• Cookie data — see the Cookies section below for details.

We do not collect sensitive personal data (such as health, financial or identity document information) through this website.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your product enquiries, trade requests and customer service communications.
• To provide quotations, product information and regulatory documentation relevant to your request.
• To maintain and improve our website and user experience.
• To send product updates, industry news or company announcements where you have opted in or where permitted under applicable law.
• To comply with our legal obligations and protect our legitimate business interests.
• To conduct internal analytics and website performance monitoring.

We will not use your information for purposes materially different from those stated above without obtaining your prior consent.

4. Disclosure of Information

We do not sell, rent or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers — trusted third-party vendors who assist us in operating our website, managing communications or processing data, subject to confidentiality obligations.
• Business partners — where required to fulfil a trade or procurement request that involves a third-party supplier or logistics provider, only with information strictly necessary for the transaction.
• Legal compliance — where required to do so by applicable law, court order or regulatory authority in Hong Kong or other relevant jurisdictions.
• Business transfers — in the event of a merger, acquisition or asset sale, personal data may be transferred as part of that transaction, subject to equivalent privacy protections.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. In general:

• Enquiry and contact records are retained for up to 3 years following the last interaction.
• Business transaction records may be retained for up to 7 years for accounting and legal compliance purposes.
• Website analytics data is typically retained for 26 months.

When personal data is no longer required, it is securely deleted or anonymised.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, alteration or disclosure. These measures include HTTPS encryption, access controls and regular review of data handling procedures.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

7. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve functionality and analyse site usage. Cookies used include essential cookies, analytics cookies and functional cookies.

You may disable cookies through your browser settings. By continuing to use our website, you consent to our use of cookies as described in this policy.

8. Your Rights

Under the Personal Data (Privacy) Ordinance (Cap. 486) and applicable data protection regulations, you have the right to access, correct, delete, object to or port your personal data. To exercise any of these rights, please contact us using the details in the Contact Us section below. We will respond within 40 days as required under Hong Kong law.

9. Cross-Border Data Transfers

As a cross-border trade company operating in Hong Kong, your personal information may be transferred to and processed in countries outside Hong Kong. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Hong Kong law.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children’s Privacy

Our website is intended for business and professional use only. We do not knowingly collect personal information from individuals under the age of 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or business operations. The updated version will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us: